Most companies that sell into Uganda view their objective as pushing containers of equipment. The resulting service levels are in line with that mentality. At Orion, our mantra is that we are selling “more than just a piece of metal” and view our product as a reliable low loss transformer operating on the grid and with after-sale care services. We constructed our plant and service center in Uganda specifically so we could be closer to our customers and be able to offer a differentiated level of service.
What Our Clients Say
"The team at Orion transformers have shown strong technical expertise and customer service."
“We have engaged Orion Transformers on numerous occasions over the years to repair our faulty transformers/ damaged transformers. Their efficiency to deliver TX’s in times of need like the rainy season has been satisfactory. We have found the entire team at Orion to be very safe, sensible and professional. They have always produced an optimal result.”
Electromaxx Uganda Limited
“I have dealt with Orion for years, since it started. It as been a pleasure through all aspects of the process. They do an excellent job designing, maintaining and servicing our transformers”
Tian Tang Group
“When we deal with Orion Transformers we are always confident that we will be receiving the highest quality product, at the lowest available price in the fastest time.”
CCC International Engineering Nigeria Limited
“Orion continues to do it right. Excellent product, good stock on standard items, competitive prices as well as good delivery times. Their transformers are performing well with no issues. In fact, I’m coming back for two more transformers. You’ve earned an ‘A’. Keep up the good work”
Kalangala Infrastructure Services Ltd
"We have engaged Orion Transformers for installation and maintenance of both single phase and three phase transformers. They are professional in all aspects of electrical work and aspire to high quality standards in all their work and processes. Orion’s management and staff always work with us to achieve positive outcomes and are always available when we need them."
Syliver Technical Services (U) Limited
“It was a great experience working Orion transformers. They are professional and flexible to serve their customers. Their transformers are great products and easily to install. They also offer a two-year warranty in case of any problem. In fact I was presenting at a conference this week and specifically put in a good word about Orion transformers”
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